Students will be aware of the importance of quality management and will know the concepts of quality assurance and quality control. They will learn how to manage the innovation in complex organization and how to boost innovation processes. Students are expected to be able to: 1. Understand and apply the principles of quality management to any type of organization; 2. Understand the key issues of innovation management and build innovation management indicators;3. Understand and apply risk management modelling, risk reduction and remediation and risk communication.